How do I add Contacts?

Mobile = Log into SecureMyEmail and from Main Menu, choose Contacts and click the “+” in the upper right hand corner and follow the steps to invite via email or from your device contact list.

Desktop = Log into SecureMyEmail and choose Invite Contacts from “SecureMyEmail” menu in top Menu bar and follow the steps to invite via email or from your device contact list.

I can’t see the SecureMyEmail Menu in Thunderbird.

In general, the top Menu options that contain “SecureMyEmail”  are only displayed when you have the Inbox window highlighted, active, or “up front.” We realize this is a bit of a pain, but how it had to be done.

It should look something like this:

In Windows, sometimes the Menu Bar is not displayed at all by default so you can’t see “SecureMyEmail” (or much of anything else!) Easy fix. Right click the title bar in Thunderbird, and make sure you have the Menu Bar option checked.

How do I set up SecureMyEmail Software for Windows and Mac?

Go to https://www.securemyemail.com/downloads and download the SecureMyEmail for Windows or Mac software.

The file will be downloaded to wherever on your computer you download files from the internet. You might drag it to your desktop for easier handling.

Double click on it to install SecureMyEmail.

Launch SecureMyEmail. A browser window should open (although SecureMyEmail, niftily, creates a mail server on your actual computer…actual webmail can be very insecure!).

Click on the  New User/Create an Account section.

Fill in your info and keep going. It should be quite intuitive. The only speed bump might be getting the correct settings for your email provider although this is usually achieved (if your provider is not one of our automated choices) by doing a web search on your mail provider’s name and “IMAP” or “IMAP Settings.”

If you get stuck, please email info@securemyemail.com with your email address and we’ll see how we can help.

Once SecureMyEmail successfully connects to your mail provider, you will be dropped into your new encrypted INBOX. Your folders associated with this email address should also be downloaded on the left. If you have a great deal of email, this can take a little bit to complete.

From there, click on “Add Secure Contact” to begin inviting friends and colleagues with which to exchange encrypted email. Once they join, they’ll automatically be added to your Secure Contact List and we’ll handle the rest.

I am a Thunderbird User. How do I install SecureMyEmail Plugin/Add-on in Thunderbird?

Go to Downloads Section on our Website and download the Thunderbird Plugin for Windows or Mac.

The file will be downloaded to wherever your browser normally saves files downloaded from the Internet. (Typically a folder simply named “Downloads“). The file will be called something like SecureMyEmail.xpi.

You might drag it to your desktop for easier handling. If you are asked to replace a previous one, you may go ahead and do that.

Open Thunderbird and click the Inbox window so it’s the active window.

On Windows, click on the Thunderbird menu in the top-right screen and select Add-ons. On a Mac, from the menu bar, choose Tools >> Add-ons.

A tab named Add-ons Manager should appear.

windows-tbsme-menubar_add-ons

Click the “cog” button at top and select Install Add-on From File…

windows-smetb-install_addon_from_file

Choose the SecureMyEmail.xpi file you just downloaded from the list and click Open.

When prompted, click Install Now.

SecureMyEmail will be installed when you restart Thunderbird.

Click on the Inbox window so it’s the active window and you should now see SecureMyEmail in the menu at the top of your screen.

Click on SecureMyEmail in menu and choose Create Account.

windows-tbsme-create_account

From there, just follow the steps and it should be pretty easy. Remember you can only encrypt email to those you invite through the software (and they accept) and are on your Contacts list. You have to highlight Inbox to have SecureMyEmail menu appear. When you’re all set up, Click on SecureMyEmail menu and choose Settings and you can set everything up as you like if our default settings aren’t to your liking.

In Thunderbird Menu I see two sets of “security” buttons. Which do I use?

Thunderbird has, unfortunately, added a “Security” menu within the message body itself that promise to be quite confusing as they also promise to “sign” and “encrypt” your email just as SecureMyEmail does.

It’s important understand that the encryption supported uses S/MIME, a weaker form of security than what SecureMyEmail offers (Public/Private Key Cryptography using OpenPGP).

In short, S/MIME relies on a central “certificate authority” that, if compromised (or illegitimate), means every user is compromised. With SecureMyEmail, every user generates unique security keys that rely on a secure passphrase that only you know. Even if your device is compromised, your passphrase keeps your email safe. And, even if one user does get compromised, everyone else is safe. Not so with S/MIME.

So..please just ignore the new security buttons Thunderbird added and continue to use the SecureMyEmail buttons as shown below.